Contractors in the Government Workplace

Managing the Blended Workforce

This course is available for On-Site Training only. We will bring this course to your agency or company.
Contact Don Dickson, On-Site Training Manager at (301) 455-5633 or


This course is recommended for 8 Continuous Learning Points towards FAC-C, FAC-COTR, and FAC-P/PM certification and maintenance. A certificate of completion will be awarded to participants who attend the workshop.

About this course

THE SIGNIFICANT EXPANSION of service-based contracting in the Federal workplace has required that government managers possess greater knowledge of contract administration practices and basic familiarity with the rules and regulations governing the operations of blended government-contractor workforces.

In most organizations there is no mandated training program or specialized preparatory material specifically designed to prepare non-acquisition specialist supervisors to lead a mixed workforce of government and contractor employees. As the government increasingly turns to commercial augmentation for an expanding variety of services, many closely supporting inherently governmental functions, it is critically important that supervisors understand the rules, expectations and boundaries of the government-contractor relationship. Without an adequate understanding of basic contract oversight and administration best practices, supervisors run the risk of making unnecessary errors in their use of these contracted services.

This course describes the roles, authorities and responsibilities of key players in the contract administration process and offers tips and guidance to assist supervisors in understanding the government-contractor relationship and making the most effective use of commercial services.

The student will be provided practical guidance through real-world situations, check lists, traps to avoid, and most importantly, lessons-learned from a professional manager who has managed joint contractor – government work teams.

Partial List of Take Aways

  • Check lists
  • Traps to avoid
  • Lessons-learned
  • Rules, regulations and best practices for managing a blended workforce
  • Roles and duties of key contract managers

Course Syllabus

Module 1: Introduction and Overview
  • Background Facts on Government Service Contracting
  • Understanding the Problem
  • Objectives
Module 2: Overview of Service-Based Contracting and Contract Types
  • Why the Government Uses Contracting
  • Understanding Government Outsourcing
  • Introduction to Service-Based Contracting
  • Basic Concepts in Federal Contracting
  • Government Contract Types
  • Federal Acquisition Regulation (FAR) Overview
  • Office of Management and Budget’s (OMB) Circular A-76
  • Performance-Based Service Acquisitions (PBSA)
  • The Supervisor’s Contribution
  • Conducting an Operational Analysis
  • How the Contractor Fits into the Government’s Process
Module 3: Functions of the Government-Contractor Team
  • Roles, Responsibilities and Duties of the Acquisition Team
  • Responsibilities of the Contracting Officer
  • Contracting Officer Representative (COR)
  • Vendor Site Lead or Program Manager
  • Government Supervisor
Module 4: Understanding the Government-Contractor Relationship
  • Understanding the Government-Contractor Relationship
  • Basics of Contract Administration
  • The Supervisor’s Role in Contract Administration
Module 5: Taking Charge of the Blended Workforce
  • Ethical and Legal Tips for Supervising a Blended Workforce
  • Relations with the Contracting Officer’s Representative (COR)
  • Workforce Integration and Teambuilding
  • Reading the Contract: What the Supervisor Needs to Know
  • Understanding the Statement of Work
Module 6: Managing the Blended Workforce: Ethical, Legal and Security Concerns
  • Establishing a Positive Ethical and Legal Climate
  • Security Best Practices for the Government-Contractor Workplace
Module 7: Avoiding the Common Mistakes: Best Practices for the Supervisor
  • Common Mistakes in the Hybrid Workforce
  • Avoiding Conflict of Interest Problems
  • Recognizing Inherently Governmental Functions
  • Avoiding Personal Services and Scope of Work Violations
Module 8: Measuring and Evaluating Contractor Performance
  • Evaluating Contractor Performance
  • Developing a Surveillance Methodology
  • Conducting Effective Contract Surveillance
  • Implementing the Surveillance Plan